Track Your Order
After successfully placing your order. You should receive:
-Â A purchase confirmation from your payments provider and
-Â A order confirmation from us via email.
Once your order is ready to be sent, you should receive
A shipping confirmation in which you will find the order tracking number in the notification email / SMS.
How to Use Your Order Tracking Number
Please check your email and text messages inbox to see if you have already received your tracking number, usually sent within 5 days upon order confirmation. Use your tracking number to search for shipping details. If it does not return any tracking information, it may be for the following reasons:
-Â The delivery carrier has not yet received your package.
-Â The delivery carrier has not submitted your tracking information.
-Â The order number you submitted is incorrect or invalid.
-Â The order number you submitted has expired.
It takes time to process your order before the tracking is updated. Hence the tracking may not be immediately queried after the package is shipped. Check it later. If you are unable to locate the shipment for days, contact us for help via hello@fullglamfirst.com.
Tracking Number Update Delay
Once we receive your order, the logistics wing receives the information, which then processes and puts together your orders in full items, and finally forwards them to the shipping company, which then generates your relevant tracking number. Since this process involves multiple steps of coordination between internal and external parties, it doesn’t happen instantly.
DISPATCH AND DELIVERY TIME
Currently, we offer shipping via major logistics providers. We process all orders during our main service hours, Monday to Friday, from 1:00 am till 10:00 am CET.
DISCLAIMER: There may be exceptions to the delivery times presented here, depending on your location. Even major logistics providers do not have full coverage and sometimes need to hire subcontractors to handle their deliveries.
SHIPPING COSTS
Our logistics partners are major international door-to-door courier services that guarantee fast and safe deliveries.
We’ve settled very affordable worldwide shipping costs from our warehouses around the world, and thus are able to offer a subsidized worldwide flat shipping rate.